Privacy Policy
Effective September 27, 2026
Mindful Living Counseling Services, LLC, doing business as Mindful Living Counseling Orlando ("we," "us"), respects your privacy. This policy explains what information we collect through this website and how we use it.
This policy covers our website only. If you become a client, your clinical records are protected under HIPAA and described in our separate Notice of Privacy Practices, which you'll receive at intake.
Information you give us
Consultation requests. When you request a free consultation, our form (provided through Google Workspace) collects your name, phone number, email address, who you're seeking therapy for, a brief reason for reaching out, and how you heard about us. We use this only to respond to you and schedule your consultation.
Email, phone and text. If you contact us directly, we use your information to reply to you.
Newsletter. If you subscribe to our newsletter, we use Mailchimp to store your name and email address and send you updates. You can unsubscribe at any time using the link in any email.
Information collected automatically
Essential cookies and site analytics. Our website is hosted by Squarespace, which uses cookies needed for the site to work and collects basic information about site use, such as pages visited, general location, and IP address.
Google Analytics. With your permission, we use Google Analytics to understand how visitors use our site, such as which pages are visited. It sets cookies only if you click "Accept" on our cookie banner. If you decline, Google Analytics does not set cookies, though Google may still receive limited information without cookies, such as the page visited.
Embedded content. Some pages include embedded videos or audio from YouTube or SoundCloud, and some site features load files from third-party providers. These providers may receive your IP address and browser information when you view those pages, and YouTube may set cookies if you play a video.
We don't use advertising or social media tracking pixels, and we don't sell, rent or trade your information.
Your choices
Cookies. You can accept, decline, or manage cookies using our cookie banner. You can change your choice anytime using the "Cookie Preferences" button on the site.
Access or deletion. To ask what information you've provided to us through this website, such as consultation requests, emails, or newsletter sign-ups, or to request that we delete it, email hello@orlandomlcs.com. Website analytics data is not linked to your name or contact information, so we are unable to look it up or delete it individually. Some information may need to be kept to meet legal or professional record-keeping requirements.
How we protect your information
We use reputable providers and limit access to your information to the people who need it to respond to you. No website or email system is completely secure, so please use discretion in what you share online.
Teens and children
Some of our content is written for teens. We usually involve a parent or guardian when a teen begins therapy, so if you're under 18, we encourage you to reach out with a parent or guardian. If a teen contacts us directly through our website, we use that information only to respond, and we follow Florida law and professional guidelines on involving parents or guardians. We do not knowingly collect information from children under 13. If you believe a child under 13 has sent us information, please contact us and we'll delete it.
Crisis support
This website is not for emergencies. If you are in crisis, call or text 988, or call 911.
Changes
We may update this policy from time to time. The date at the top shows when it was last updated.
Contact us
Mindful Living Counseling Orlando
605 E. Robinson Street, Suite 710, Orlando, FL 32801
hello@orlandomlcs.com | 407-579-3779